Shop with Impact: Every $5 Purchase = 2 Audio Bibles Delivered Worldwide
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Returns and refunds

Digital Products - All Sales Final

Due to the digital nature of all products in the In the Field Audio Bible shop, all sales are final. There are no returns, exchanges, or refunds available under any circumstances once your order is processed.

Why All Sales Are Final

  • Instant Access: Digital products are delivered immediately and cannot be "returned" once accessed
  • Permanent Ownership: Downloaded content remains permanently accessible to the purchaser
  • Ministry Sustainability: Revenue from digital sales directly supports our mission to provide audio Bibles to remote communities worldwide
  • Digital Product Nature: Unlike physical goods, digital content cannot be returned to inventory once delivered

No Exceptions Policy

We do not offer refunds for any reason, including but not limited to:

  • Technical delivery issues
  • Corrupted or damaged files
  • Duplicate charges
  • Processing errors
  • Change of mind
  • Compatibility concerns
  • Accidental purchases
  • Dissatisfaction with content
  • Device or software issues

Before You Purchase

Please carefully consider your purchase before completing checkout:

  • Review Product Descriptions: Ensure the digital content meets your needs
  • Check Email Address: Verify your email address is correct for delivery
  • Understand Content: Read all product details and sample content when available
  • Technical Requirements: Confirm your devices can play standard MP3, PDF, or MP4 formats

Customer Support

While we cannot offer refunds, we do provide technical support to help you access your purchased digital content:

  • Delivery Assistance: Help locating delivered files in your email
  • Technical Guidance: Basic support for accessing digital content on your devices
  • File Recovery: Assistance if you need download links resent (within 30 days of purchase)

Ministry Impact

Your purchase directly supports our mission to provide audio Bibles to people in remote areas of Greece, Kenya, and beyond. Every digital sale helps fund physical audio bible distributions to those who cannot access God's Word otherwise.

Contact Information

For technical support or questions about accessing your digital content:

Please note: Support is limited to technical assistance with accessing purchased content. No refunds will be issued under any circumstances.

Acknowledgment

By completing your purchase, you acknowledge and agree that:

  • All sales are final with no refunds available
  • You have read and understood this returns and refunds policy
  • You accept full responsibility for your purchase decision
  • Your purchase supports our nonprofit ministry mission

Last Updated: September 11, 2025

In the Field Media is a 501(c)(3) nonprofit organization. Tax ID: 87-2226015

Your purchase supports our mission to provide audio bibles to remote communities worldwide.